FAQ

Frequently Asked Questions for Magnolia Family Medicine Patients Transitioning Care to Dawson Med

Transitions in care can be overwhelming, especially during a time of loss. Find answers below to questions you may have as Dawson Med steps in to support your continued care.

Who is Dawson Med?

Dawson Med was established in 2021 as a Primary and Urgent Care practice serving Wilmington, NC. Like Magnolia Family Medicine (MFM), we’re a locally owned, independent practice focused on building long-term, trusted relationships with our patients. Two

providers—Jan Pixton, PA-C and Dr. Umar Bowers, MD—will primarily be seeing former Magnolia Family Medicine patients at Dawson Med Primary Care located at 608 Dawson Street.

Learn more about them here. 

What should I do if I have an upcoming appointment with Dr. Gutsin?

Your current appointment has been cancelled and will be rescheduled, potentially for a different day and/or time with Dawson Med. We encourage you to transition with the Magnolia Family Medicine Team to Dawson Med, and you will receive a call to discuss your care. Patients with immediate or urgent needs will be given priority and rescheduled first with a Dawson Med provider.

Will I still be seen at the Magnolia Family Medicine office on Shipyard Blvd?

For now, all patients will be seen at Dawson Med’s main clinic at 608 Dawson Street. Dawson Med Primary & Urgent Care has been an established practice at this location since 2021. We know this may be less convenient for some, and we’re actively working toward the ability to see patients at the Magnolia Family Medicine office on Shipyard Blvd. In the meantime, we also offer telehealth visits for those who prefer not to travel across town.

Do I need to transfer my medical records to Dawson Med?

No action is needed on your part. Magnolia Family Medicine and Dawson Med are working together to securely transfer all relevant medical records. Dawson Med providers will be able to continue your care with a full understanding of your medical history. If you choose not to continue care with MFM at Dawson Med, your records can be transferred with a signed HIPAA release form. 

Will I still be able to see a provider I know and trust?

Dawson Med providers share Dr. Gutsin’s approach to personalized, relationship-based care. Many of our team members knew Dr. Gutsin personally and have long respected the way he cared for his patients. Two of our providers—Jan Pixton, PA-C and Dr. Umar Bowers, MD—will be primarily seeing former Magnolia Family Medicine patients at Dawson Med Primary Care. Learn more about Dawson Med’s providers here.

Will you accept my insurance?

Dawson Med accepts most major insurance plans. If you have questions about whether your specific plan is covered, feel free to give us a call at (910) 387-3788, and our staff will be happy to assist you.

Can I schedule a telehealth appointment instead of coming in?

Yes. We understand that travel to the Dawson Med office location may not be ideal for everyone. Telehealth appointments are available and can be scheduled by calling our office.

How do I schedule an appointment or speak with someone?

The Magnolia Family Medicine team can schedule your appointment with Dawson Med at (910) 796-3212. You can also call Dawson Med directly at (910) 387-3788 to ask questions or make an appointment. It is important to identify yourself as a patient of Dr. Gutsin from Magnolia Family Medicine for quicker scheduling and record transfer prior to your appointment. Both teams are ready to help answer your questions and get you scheduled with a Dawson Med provider.

Where is Dawson Med located?

Our clinic is located at:
608 Dawson Street, Wilmington, NC 28401
Parking is available on-site, and our location is easily accessible from most parts of Wilmington.

Who can I contact if I have additional concerns?

Both Teams are here to Help! Call Dawson Med at (910) 387-3788, or Magnolia Family at (910) 796-3212. 

We are honored to care for the patients of Dr. Gutsin at Magnolia Family Medicine and are committed to making this transition as smooth and supportive as possible.

The team at Dawson Med is honored to care for the patients of Dr. Gutsin at Magnolia Family Medicine and are committed to ensuring that this transition is handled with the utmost care and support. Welcome to the Dawson Med Family!